Quality and safety are the basis for all services provided by the Company and are directly supervised by the company management.
The company has designated a highly experienced senior executive, who has been given responsibility of quality and safety and reports directly to the company’s CEO.
Laufer Aviation-GHI is proud to announce its position as the first ground handling service provider in Israel which has received the prestigious ISAGO (IATA Safety Audit for Ground Operations) certification, granted by IATA after a thorough, three day audit by airline representatives. The company undergoes a similar reexamination every two years. Receiving this certification ensures that Laufer Aviation-GHI complies with the highest quality and safety standards and routinely implements them as an integral part of the services provided by the company.
In addition to the ISAGO certification, the company is also certified by the IATA approved quality program, AHS100. This quality program is based on a quality index system which is regularly tested by qualified supervisors during the flight service provision process. The index specifications have been approved by airlines and the test results are entered into an automated system, which enables a detailed and analyzed report at the end of each month, which is then submitted to the relevant airlines.